Updates to our cleaning standards


According to the Center for Disease Control and Prevention (CDC), it’s possible for the coronavirus to spread through touching an infected surface. Now more than ever, a clean space matters. We’ve given hosts guidelines to help keep their spaces clean. 


Standard cleaning protocol

All hosts are required to do the following prior to each booking. 


Sweep, mop, vacuum and clean the space

Supply a hand washing station with soap, warm water, and paper towels or hand sanitizer with at least 60% alcohol

Clean common areas allowing guest access including bathrooms, kitchens, and entrances

Collect and clean dishes, silverware, and other provided host amenities, if applicable

Remove garbage and add new lining to cans



Enhanced COVID-19 measures

We used recommendations from the CDC to compile a list of additional precautions hosts can take to reduce the spread of COVID-19 in addition to the standard cleaning protocol.


  • Limit guest count based on state and local capacity guidelines

  • Space out bookings to allow for enhanced cleaning

  • Follow CDC guidelines for cleaning and disinfecting the space between every booking

  • Disinfect high touch surfaces and shared amenities such as light switches, door knobs and coffee machines with EPA-approved products

  • Properly clean or remove soft, porous materials

  • Schedule a licensed professional cleaner to come between bookings

  • Provide a supply of disinfecting wipes, disposable gloves, or disposable masks for guests

  • Reconfigure the space or add markers to allow for physical distance


Protecting yourself during a booking

  • Here’s how you can limit your exposure during your booking.

  • Maintain physical distance

  • The golden rule is to stay at least six feet apart from anyone you do not live with.

  • Wear a mask

  • All attendees should wear a mask that covers both their nose and mouth while indoors or in close proximity.

  • Open windows and doors

  • Increasing outdoor air ventilation can help minimize risk. If there’s outdoor space, stay outside if you can.

  • Wash your hands

  • And frequently. Use warm water and soap and wash for at least twenty seconds. 

  • Use a hand sanitizer with at least 60% alcohol.